/modmail
Manage private messages between members and staff
Configure support roles, ticket destinations and transcript settings in your dashboard before use.
Permissions
Discord: No command-level requirement.
Vaeros: No additional command-level requirement.
Bot: See action-specific requirements.
Subcommands & parameters
Choose one subcommand. Required fields apply only to the command you choose.
/modmail setup
Open Modmail settings
No parameters.
/modmail reply
Send a reply to the customer
/modmail note
Add an internal note; never sent to the customer
/modmail close
Close the conversation
/modmail block
Block new Modmail conversations
/modmail unblock
Remove a Modmail restriction
Examples
/modmail setup